Privacy Policy
AI Mastery is a lead generation system for real estate agents, operated by Nucci Consulting. This policy explains what we collect, why, who we share it with, and how to have it deleted. It covers this site, the landing pages we host for agents, and the assistant that replies to leads on an agent's behalf.
Who the information belongs to
Two different people appear in this system, and we treat them differently.
- Agents — the real estate professionals who hold an account. They give us their name, email, phone, brokerage, licence details, photo and the answers they write during onboarding.
- Leads — members of the public who fill in an agent's page. They give a name, email, phone, a property or search area, and their answers to the quiz. That information is collected for the agent, held for the agent, and shown only to that agent and to our staff who support the account.
What we collect automatically
- Standard request data: IP address, browser, referring page and time.
- Advertising measurement, where an agent has a Meta pixel: the pages viewed and the form submitted on their landing page.
- Messages exchanged between a lead and the assistant, so the agent can read the full conversation.
What we do with it
- Show an agent their leads, the conversation, and the brief before a call.
- Reply to leads by SMS and email, and book appointments on the agent's calendar.
- Create and run advertising campaigns on Meta for agents whose media we buy.
- Support, billing, fraud and abuse prevention, and improving the product.
We do not sell personal information, and we do not use a lead's details to market anything other than the agent whose page they filled in.
Facebook and Instagram data
An agent may connect their Facebook account so we can run ads for them. When they do, we request access to their advertising accounts, their Facebook Pages and their Meta pixels. With that access we read the ad account, page and pixel identifiers, create or update campaigns, and read the spend and result figures those campaigns produce.
We store the identifiers and the performance figures. The access token issued during that connection is used to complete the setup and is not retained afterwards. We never post to an agent's page, read their personal profile, or contact their friends. An agent can end the connection at any time in Facebook under Settings → Business Integrations, or by asking us to remove it.
Who else sees it
Service providers, each for one job, and none of them for their own marketing:
- Hosting and database: Supabase and our hosting provider.
- Messaging: Twilio for SMS, Resend for email.
- Advertising: Meta Platforms, for campaigns and measurement.
- AI: Anthropic and OpenAI, to generate page copy and the assistant's replies. Neither trains on the data we send.
We also disclose information where the law requires it.
How long we keep it
Lead records are kept for as long as the agent's account is open, because the agent's pipeline is the reason the record exists. When an account closes we delete its leads and conversations within 90 days, except where we are required to keep billing records. A deletion request is honoured sooner — see below.
Deleting your data
Email support@nucciconsulting.com from the address you gave us, with the subject Delete my data. Tell us whether you are an agent or someone who filled in an agent's page, and if you are the latter, name the agent.
We confirm receipt within 5 business days and delete within 30 days. That removes your record, your messages and any Facebook identifiers we hold. Deletion is permanent; we cannot restore an account afterwards.
Your rights
Depending on where you live, you may ask us for a copy of what we hold, correct it, delete it, or object to how it is used. Write to the address above and we will answer within the time your local law allows. Residents of California, Colorado, Connecticut, Virginia and the EEA or UK have these rights by statute; we extend the same handling to everyone.
Messages and opting out
A lead who submits a form agrees to be contacted by that agent and by the assistant acting for them. Reply STOP to any text to end the messages, or UNSUBSCRIBE to an email. Consent to messaging is never a condition of anything else.
Children
This service is not for anyone under 18 and we do not knowingly collect their information.
Changes
When this policy changes we update the date at the top. Material changes are sent to account holders by email.
Contact
Nucci Consulting — support@nucciconsulting.com